Anyway..Thanks to my mother who accidentally saved my “under development” jigsaw puzzle, I can cool down my head a bit by completing my 1000-piece glow-in-the-dark disney puzzle, piece by piece, when my mind just got stuck. Actually, the whole house *excluding my father* has finished it together a couple weeks ago ^.-
Doing puzzle can relax our mind. Just like when we’re doing yoga. I suggest you to try it first with a simple puzzle of any pictures you like, so that you can frame it after you finished it. I assure you, it’ll be such a marvelous feeling! 😉
HOWEVER.
I just realized that I’ve lost a piece. It’s ONLY A PIECE again to complete the whole puzzle! T-T
Ok, if you have the same problem like me, you need to :
1. Check all over the place, just swept it all !!
2. Think think think… where are the places that you’ve put the puzzle onto.
3. Still can’t find it, then go check the puzzle’s box looking for all helps you can get.Lucky me, I found a post card which telling me how to get the lost pieces of the puzzle to the puzzle manufacturer. I found out that mine is produced by Tenyo Co., Ltd., a Japanese company.
If your puzzle is also produced by Tenyo, then here are what you need to do:
1. Look at the top left of the service card. There is a code of the puzzle (mine is : D-1000-146) and just a little below there is a due date of the service card (mine is : September 1999).
2. If you haven’t past the due date, then you should fill the information required on the card ( Address, Name, Male/Female, Phone Number, Age, the exact location of the missing piece ).
3. As you can see at the picture below, the missing piece is located by counting from the left and from the top.
4. When you’ve finished, send the card to the address printed at the front card (as you can see at earlier picture above- the one with red color).
5. If you have past the due date *just like I do*, as said on the card, you should contact the manufacturer (Tenyo) and asked whether they still can give the replacement or not. However, if it’s already past 5 years or more, they usually doesn’t have the replacement anymore. They may still produce the same puzzle you have, but they have changed the cutting edges of each pieces of the puzzle, so it won’t fit anymore. Anyway, just try to contact them.
As far as I know, Tenyo doesn’t have an official web site of their jigsaw puzzle product in English :
TO OUR OVERSEAS JIGSAW PUZZLE FANS
We are not accepting orders from abroad via our Web site.
Our jigsaw puzzles are produced under license of the various copyright holders and,
in most cases, the licensing agreements limit us to sale of the products in Japan alone.
It is for this reason that we have no English version of our site.
Thank you for your understanding and support (tenyo.co.jp/jigsaw)
They only provide an English version of the company profile’s website. While others (they produces lots of products besides puzzle) are in Japanese language. So I came into conclusion that they doesn’t have a contact information in English too.
Do not feel hopeless, yet. I still have some other ways :
1. Go to ask for help at The Imaginatorium Shop.
It’s a web site selling lots of puzzle from different Japanese manufacturers ( Apollo, Appleone, Artbox, Beverly, Epoch, Road, Tenyo, Yanoman ). The owner-Brian, is living in Japan. So he can help you to contact them directly. He’s a professional and he speaks English. Click here to ask for his help.
2. If your puzzle is not from a Japanese manufacturer and you cannot find a contact for getting replacements, try the Jigsaw Puzzle Doctor.
It’s a UK firm that makes individual replacement pieces for $ 8.98 (plus shipping and handling) per piece. Go to the Jigsaw Puzzle Doctor’s official web site for more information.
I hope that it can help you to complete your puzzle 🙂
So how was mine?…..
Hmm… I still can’t complete it.
Tenyo didn’t have the replacement of my puzzle anymore, though they still produce it *only with different cutting edges*. Not very surprising, since the due date has already passed over than 8 years 😦 The replacement piece’s price from the Jigsaw Puzzle Doctor is also too expensive for me *when it has converted into my currency*.
Nevermind, I think I’ll just have to frame it the way it is 🙂
looking around the world 
check out my website – http://www.jspuzzles.com – to play jigsaw puzzles online…
Hi,
The topic you have chosen Is really amazing and I am reading your posts since long …but this is really something exceptional . I like the way you are writing … Its really awesome ..I hope to see some new more and encouraging posts from you .
Thanks .
Hello jigsaw puzzles, thanks for the information 🙂
Hi accident compensation claim! 🙂
Thank you, I’m very happy you like it 😀
Let’s just see what I’m going to write in here 😉
I use to repair puzzles for $2.00 a puzzle,regardless of the number of pieces missing, and even replaced all sorts of knobs on the puzzles.Most puzzles had 1 -2 pieces missing,but some institutions had several pieces missing and it usually balanced itself out.
I still have my jigsaw. Customers would send me their complete puzzles. I would make my own sketch of the missing piece. I could not rely on customers to make sketches.
The key was to have a data base of practically of every puzzle that was made or currently being used. I had that and I conatantly updated that information base, so when a customer had a hard to find piece, I would look into my data base and guess what,,I had the puzzle so I knew how to sketch the missing piece…Customer sketches were ofter fuzzy around the edges. Plus having the puzzle, you can make a perfect fit. Most customers had difficulty finding which piece was missing. I not only replaced the piece, but painted the piece also. If it was a wooden puzzle, the replacement was wood, If it was paper or cardboard, the replacement was the same. Daycare centers,Montessori centers,schools kindergartens,you nameit, if they used puzzles, then they ad their puzzles repaired by me. Maybe when I retire, I will crank up the old Jigsaw again.If the incentives were excellent, I might start before retirement
Hi JW,
I am a Montessori teacher who needs a puzzle piece for Tunisia which is missing from my map of Africa. Can you help me on this?
I can send you a clear outline. As for bringing you the entire map of Africa, I would prefer to do that if you happen to be in driving distance from Jersey City, NJ.
Sincerely,
Susan Wallen
susan,
i am missing Madagascar, Mozanbique, Malawi, Somalia and however they portrayed yugoslavia. have you had any luck finding tunisia? best,
holli kingsbury
Do you still do puzzle repair? I have a missing piece from a MB puzzle. Alan Maley’s Past Impressions 1500 pieces. I would like to frame but a piece is missing.
JW,
What are you waiting for mate? I’m an avid puzzle-addict and find it quite relaxing as well as challenging putting these puzzles toghether. So my suggestion is, retire now! I have a stack of about 12 puzzles (all 1000 pieces) that are missing at least one piece. I have tried the standard/normal solutions by contacting the companies that manufactured them but not one of them has been able to help. I have gone so far as to hunt down and purchased another identical puzzle only to find that the master cuts are different so the pieces don’t fit. So my stack of unfinished puzzle remains intact. Aaaargh!
I can’t believe I am the only one out here with this problem. Thanks.
I am simply amazed how internet could bring people together… I have a Tenyo made Lilo and Stitch puzzle which is also missing one piece! Glad that the due day is Sep 2010 so hopefully there are still replacements available. Not sure if they will ship internationally though.
Hope your lucky with your next puzzle! 😉
I am an avid puzzler and collector. I have often wondered just why it is always just one piece that goes missing? This blog is really neat. I like your presentation and advice. I checked your latest blog and I am glad that you are back blogging. When I get time, I will get to know you through your precious blogs. It is hard to lose a beloved pet. Please don’t let the guilt rob you of the joy you had and the reality that you gave him a great life! Remind yourself that you did get to show him affection and love that last day.
I found your site searching for a solution for a missing jigsaw piece. I work at a framers and we frequently get jigsaws to frame. This one had a missing piece and the customer wanted us to repair the hole. As it was being glued I made a piece with QUIKWOOD epoxy wood repair putty (mine is years but still worked ok). Just kneaded a small piece and pressed it into the “hole”, smoothed the surface with my fingernail. When it was dry matched the colours with acrylic paint and a small paint brush, I didn’t varnish this one but you could just paint the piece with satin varnish.
After framing you really had to look closely to find the patch.
Hey ros, I was also searching online for a solution for 3 missing pieces on a jigsaw I am framing. I want to thank you for contributing the wood putty solution! We had already glued the puzzle down on a backing board, cutting pieces to fit seemed impossible. Great solution! Thanks so much!